My brokers symbols are not showing up
Cause: Your broker account might not be properly connected, or the broker feed isn't selected.
Fix:
Go to Settings → Trading Accounts and check if your broker is connected.
Make sure you've selected your broker’s feed when searching or charting symbols.
If needed, disconnect and reconnect your broker account.
My brokers symbols are not showing up
Cause: Your broker account might not be properly connected, or the broker feed isn't selected.
Fix:
Go to Settings → Trading Accounts and check if your broker is connected.
Make sure you've selected your broker’s feed when searching or charting symbols.
If needed, disconnect and reconnect your broker account.
My brokers symbols are not showing up
Cause: Your broker account might not be properly connected, or the broker feed isn't selected.
Fix:
Go to Settings → Trading Accounts and check if your broker is connected.
Make sure you've selected your broker’s feed when searching or charting symbols.
If needed, disconnect and reconnect your broker account.
I'm not able to trade on this symbol?
Cause: You are probably watching a symbol which is not provided by your broker, but by vuetra. You can select the tradeable switch in the symbol search.
Fix:
If you do not have your account connected yet. Go to Settings → Trading Accounts and connect your broker.
Make sure you've selected your broker’s feed when searching or charting symbols.
If needed, disconnect and reconnect your broker account.
I'm not able to trade on this symbol?
Cause: You are probably watching a symbol which is not provided by your broker, but by vuetra. You can select the tradeable switch in the symbol search.
Fix:
If you do not have your account connected yet. Go to Settings → Trading Accounts and connect your broker.
Make sure you've selected your broker’s feed when searching or charting symbols.
If needed, disconnect and reconnect your broker account.
I'm not able to trade on this symbol?
Cause: You are probably watching a symbol which is not provided by your broker, but by vuetra. You can select the tradeable switch in the symbol search.
Fix:
If you do not have your account connected yet. Go to Settings → Trading Accounts and connect your broker.
Make sure you've selected your broker’s feed when searching or charting symbols.
If needed, disconnect and reconnect your broker account.
I can't find the symbol
Cause: You might have typed the symbol incorrectly or selected the wrong market.
Fix: Search by company name instead of ticker, and check you’re using the correct exchange.
I can't find the symbol
Cause: You might have typed the symbol incorrectly or selected the wrong market.
Fix: Search by company name instead of ticker, and check you’re using the correct exchange.
I can't find the symbol
Cause: You might have typed the symbol incorrectly or selected the wrong market.
Fix: Search by company name instead of ticker, and check you’re using the correct exchange.
The symbol data looks wrong
Cause: You could be looking at the wrong market or an outdated chart.
Fix: Confirm the right exchange is selected and refresh the chart by right-clicking and choosing Refresh Data.
The symbol data looks wrong
Cause: You could be looking at the wrong market or an outdated chart.
Fix: Confirm the right exchange is selected and refresh the chart by right-clicking and choosing Refresh Data.
The symbol data looks wrong
Cause: You could be looking at the wrong market or an outdated chart.
Fix: Confirm the right exchange is selected and refresh the chart by right-clicking and choosing Refresh Data.
Symbol data is slow/ doesn't load
Cause: Network issues or temporary server delays.
Fix: Refresh the page, check your internet connection, and update your browser to the latest version.
Symbol data is slow/ doesn't load
Cause: Network issues or temporary server delays.
Fix: Refresh the page, check your internet connection, and update your browser to the latest version.
Symbol data is slow/ doesn't load
Cause: Network issues or temporary server delays.
Fix: Refresh the page, check your internet connection, and update your browser to the latest version.
Last updated on
Apr,
26,
2025
Last updated on
Apr,
26,
2025
Last updated on
Apr,
26,
2025